Privacy Policy

Effective Date: February 1, 2026
Business Name: Fox Fire Co USA
Website: www.foxfireco.com
Contact Email: Sharon@foxfireco.com

 

1. Introduction

Fox Fire Co USA (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us.

By using our website and services, you consent to the practices described in this Privacy Policy.
 

2. Information We Collect

A. Personal Information You Provide

We may collect the following information when you:

• Make a purchase

• Contact us

• Subscribe to our emails

• Fill out a form

This may include:

• Full name

• Email address

• Phone number

• Billing and shipping address

• Payment information

• Order details
   

B. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type

• Device information

• Pages visited and time spent on the site

• Referring website

• Cookies and similar tracking technologies
   

3. How We Use Your Information

We use collected information to:

• Process and fulfill orders

• Accept and process online payments

• Send order confirmations and updates

• Provide customer support

• Send marketing and promotional emails (if you opt in)

• Improve website functionality and user experience

• Comply with legal and regulatory obligations
   

4. Payment Processing

We accept online payments through secure third-party payment processors (such as PayPal or other providers available on our website).

We do not store full credit card numbers on our servers. Payment information is processed securely by our payment providers in accordance with their privacy and security policies.

​

5. Email Marketing

If you subscribe to our mailing list or opt in during checkout:

• We may send promotional emails, product updates, and special offers.

• You may unsubscribe at any time by clicking the “unsubscribe” link in any email.

• We do not sell or rent your email address to third parties.

We may use third-party email marketing services to manage and deliver communications.

​

6. Sharing of Information

We may share your information with:

• Payment processors

• Shipping providers

• Website hosting services

• Email marketing service providers

• Legal authorities when required by law

We only share information necessary to perform these services.

​

7. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Enable website functionality

• Analyze traffic and performance

• Support marketing efforts

You may disable cookies through your browser settings; however, some features of the website may not function properly.

​

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information.

While we strive to protect your data, no method of electronic transmission or storage is 100% secure.

9. Your Rights (U.S. Residents)

Depending on your state of residence (such as California), you may have the right to:

• Request access to your personal information

• Request correction or deletion of your information

• Opt out of certain data sharing

To exercise your rights, contact us at: sharon@foxfireco.com

​

10. Data Retention

We retain personal information only as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce agreements.

​

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

​

12. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised effective date.

​

13. Contact Us

If you have questions about this Privacy Policy, please contact:

Fox Fire Co USA

sharon@foxfireco.com